Contact Us
Whether you have a question about one of our sweepstakes casino reviews, a correction to flag, or feedback on how we can make this site more useful, we want to hear from you. This page explains the best ways to reach the joinyoyo.com team and what to expect when you do.
Get in Touch by Email
Email is the most reliable way to reach us. Send your message to [email protected] and we will do our best to reply within 48 hours on business days. If your query is detailed, a clear subject line helps us route it to the right person faster.
What We Can Help With
- Review questions — if something in one of our sweepstakes casino write-ups seems unclear, outdated or inaccurate, let us know. We fact-check our content regularly, and reader reports help us stay current.
- Corrections and updates — sweepstakes casino terms, eligible states and welcome offers change frequently. If you spot a discrepancy between what we have published and what a platform currently offers, please share the details.
- General site feedback — suggestions about how we compare platforms, what information you wish we covered, or how we could improve navigation are always welcome.
- Partnership and editorial enquiries — if you represent a sweepstakes casino platform and would like to discuss how joinyoyo.com works, email us at the address above with the subject line Partnership Enquiry.
What We Cannot Help With
We are an independent comparison and review site, not a sweepstakes casino operator. That means we are not able to:
- Access your account on any platform, process coin balances, or handle redemption requests.
- Resolve disputes with a casino operator on your behalf.
- Provide legal advice about whether a particular sweepstakes casino is available in your state.
- Offer support for any third-party app or website.
For account-specific issues, please contact the platform's own customer support team directly. If you have a concern about responsible play, our responsible gambling page has guidance and links to recognised support organisations.
Response Times
We aim to reply to all messages within 48 hours on business days. During busy periods — such as when we are publishing a new wave of reviews — it may take a little longer. We read every message, even if a detailed reply is not always possible.
Share Your Experience
Reader insight is one of the most valuable inputs to our review process. If you have played on one of the sweepstakes casino platforms listed on this site and your experience differs from what we have written — positively or negatively — we want to know. Specific details are most useful: the platform name, the feature or offer in question, and what you actually encountered. We do not publish reader submissions verbatim, but credible reports inform how we update and weight our assessments.
Editorial Independence
joinyoyo.com earns commission when readers visit a sweepstakes casino through one of our links. That commercial relationship does not determine how platforms are ranked or reviewed. Our editorial positions are based on independent research, and commission does not buy a higher rating. If you believe a review is commercially compromised or factually wrong, please email us — we take those reports seriously. You can read more about how the site works on our About Us page.
Terms and Responsible Play
Use of this site is subject to our Terms and Conditions. Sweepstakes casinos involve games of chance, and no outcome is guaranteed. If you or someone you know needs support around gaming habits, please visit our responsible gambling resources before getting in touch — the organisations listed there are better placed to help than we are.